Fax Advertising Frequently Asked Questions.

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Fax Advertising Frequently Asked Questions:

What are the billing options for payment?

You can pay by check or credit card, all major brands accepted.

Which file formats am I able to send my document as?

We prefer to work with WORD and PDF files, however we also accept many other formats.
Is it okay to use graphics?

Yes, but we recommend you limit your use of graphics. This is due to the usually poor quality of the receiving fax machine that may have problems printing these images. If you do use graphics keep them simple and minimize the dark ink that will be required on the receiving end. The more graphics, the longer each page takes, the more expensive it is for you. For an additional fee we can half tone your graphics to be fax friendly.
Are there a maximum number of recipients I can fax to?

# 1 Internet Advertising-Online Advertising Agency can process a recipient list of unlimited size for your fax broadcasts.

Will I receive a confirmation report once my broadcast is completed?

Yes. Your representative will provide you with a detailed report on the results of your broadcast. This report will outline your failures and successes.

How much advance notice do I need to provide # 1 Internet Advertising-Online Advertising Agency for an upcoming Fax Broadcast and is there a service charge for rush jobs?

We prefer 24 hours notice to schedule your fax broadcast, however we will do all we can to meet your request and never charge you additional for a rush job.
What kind of turn around time can I expect?

Turn-around times depend on the size of the broadcast, the amount of notice given to perform the broadcast and whether or not the broadcast is going to be a personalized mail merge document.
Am I charged for retries?

No. During the fax broadcast we will attempt to send your fax up to three (3) times if the number is busy.
Can the document be personalized (mail merged)?

Yes. # 1 Internet Advertising-Online Advertising Agency can personalize your faxes for a nominal fee (based on the total number of recipients). By including other information in your recipient list such as; name, company name, phone number etc. we will use your document, which you have prepared as a merged document, and automatically merge the fields in the recipient list to the corresponding fields on the document.
Do you charge by the page or by the minute?

By the page.

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